TERMS OF USE

Standard Terms and Conditions

1) Legally Binding Agreement:
By signing a contract with Dirty Falls Exterior Cleaning, you are signing a legally binding contract for
work to be completed at an agreed-upon price. In the event that you break this contract, all deposits
made to the company shall be surrendered as damages.
2) Product Warranties:
All warranties are limited to those offered by the manufacturers of the products used. Dirty Falls Exterior Cleaning makes no additional warranties. If you ever have a concern regarding our work,
Dirty Falls Exterior Cleaning should be notified immediately.
3) Water Usage:

By signing this agreement, you agree to provide Dirty Falls Exterior Cleaning the right to use an on-
site water supply as needed to complete the stated project without compensation. If an exterior water

supply is required, it will be at an additional charge. It is the customer’s responsibility to make sure the
water supply is on and in working order before we arrive. Additional charges will be applied if water is
not available.

4) Electrical Usage:

By signing this agreement, you agree to provide Dirty Falls Exterior Cleaning the right to use an on-
site source of electricity as needed to complete the stated project without compensation. If an exterior

source is required it will be at an additional charge.
5) Color and Tone Concerns:
The properties and species of wood age and weather can greatly affect the resulting color or tone of
the stain. Note: Variances may occur on individual boards as well as the total project, as densities and
other characteristics vary across and throughout the wood. Dirty Falls Exterior Cleaning and its
associates attempt to represent the final finish color and tones as best as possible.While we can often
give you an idea of the overall color or tone you must expect some variance in the overall finish.
6) Courtesy:

While Dirty Falls Exterior Cleaning is on location and performing work on your property, you are
responsible for keeping all children and pets, as well as other individuals away from the work area.
Children and pets must be kept off the work surface for at least 24 hours after our work is completed.
This is for your safety as well as our own.
7) Payments:
Payments to Dirty Falls Exterior Cleaning are due as per the contract schedule and are to be paid by
check or cash. All balances are ALWAYS due upon completion of the job. Any variance to this policy
must be agreed upon and in writing on our contract. Late charges will be immediately assessed on all
balances not paid in accordance with contract terms. The customer agrees to pay any collection cost
incurred by Dirty Falls Exterior Cleaning related to the collection process of outstanding balances.
8) Scheduling:
Scheduling in a business which productivity relies upon the weather can be difficult. Inclement weather
may affect scheduling. We try our best to keep scheduling conflicts to a minimum, however,
circumstances that are beyond our control may affect your project start and completion dates. You will
be notified of any changes.
9) Removal & Replacement of Deck Contents:
Removal and replacement of grills, deck furniture, planters, and any other items are the responsibility
of the homeowner. Should we need to remove items from the deck, we will not be responsible for any
damage, breakage or for storage issues.An additional charge may be applied for the time and labor
devoted to the removal of these items.

10) Damages:
Dirty Falls Exterior Cleaning is not responsible for damages due to improperly installed siding, loose
shingles or siding, broken or opened windows, improperly sealed windows and doors, wood rot,
defective construction, improperly secured wires, loose or improperly installed gutters, and leaders
and improper caulking. In every aluminum siding case and in some cases with vinyl siding,the sun and
weather will bleach the color or cause fading. Power washing, which entails the removal of chalky,
gritty, or failing surface materials may cause the faded aspects ofthe vinyl or aluminum to stand out.
Dirty Falls Exterior Cleaning will not be responsible for such conditions. Dirty Falls Exterior Cleaning
will not be responsible for loose mortar that may dislodge during the cleaning process.
11) Stains:
Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stains and
paints are examples of materials that cannot be removed by conventional means. We make every
attempt to point these areas out to the customer when quoting the project. Sometimes these stains
cannot be removed at all.
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12) Watertight:

Dirty Falls Exterior Cleaning Services expects your property to be in good repair and weathertight.
This includes, but is not limited to all electrical services including receptacles and light fixtures. Doors
and windows shall also be weathertight. Dirty Falls Exterior Cleaning Services is not responsible for
damages as a result of water infiltration from poor or improper installation, maintenance, or repair of
electrical-related items or doors or windows. Dirty Falls ExterioirCleaning cannot guarantee removal
of artillery fungus from exterior house surfaces.
13) Window Spotting:
Windows may become water spotted as a result of our services.Window cleaning is NOT included.
14) Concrete:
The appearance of concrete depends on a number offactors most linked to when the concrete was
initially poured and cured. When concrete with dirt, mold, mildew, algae and other pollutants and
stains is cleaned, the concrete will then reveal any and all imperfections that the pollutants and stains
have covered up. The customer understands that not all concrete will look the same even on the same driveway, patio, sidewalk, or concrete slab.